Month: February 2026

Digital Transformation

When Skills Soften: The Quiet Commoditization of Expertise

EA Soft Skill

A useful tell that a skill is “softening” is when you stop hiring specialists for it and start expecting everyone to have it. Not as a bonus. As table stakes. I’ve watched this happen in slow motion before. Computer literacy used to be a hard skill. People took classes just to learn how to operate …